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Trend Pro, Inc. :: Help zone

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Privacy statement

ONLINE PRIVACY NOTICE

ARC Systems, Inc.(“www.trendpro.com”) values the privacy of our visitors/customers and takes every known precaution to safe guard the information we collect from unauthorized use.  Roy Kelly wants visitors to this website to know that we are as concerned as you are about the privacy of any personal information that you may provide to us through this site. We never rent or sell your name, email address, or other personal/financial information.

The following is a detailed explanation of the privacy policy for ARC Systems, Inc.   Please note that this policy does not apply to those third-party sites that you may visit by selecting a hypertext link on one of our pages.  You will need to consult those web sites’ privacy policies in order to determine how your privacy is protected.     

WHAT INFORMATION DO WE COLLECT?

TrendPro, Inc. believes it is important for you to know what types of information we collect when you use our site or sign up for one of our related services.  We gather information about you when you visit our pages or the pages of certain TrendPro, Inc. partners and when you register for any of our services.  We automatically record the name of the domain (for example, "abccompany.com" if you use a private Internet access account, or "yourschool.edu" if you are connecting from a university's domain); the IP address (a number that is automatically assigned to your computer when you are using the Internet) from which you access our website; the type of browser and operating system used to access our site; the date and time you access our site; the Internet address of the website from which you linked directly to our site; and the pages you visit.  Additionally, we collect information in the form of a cookie. 

A cookie is a text file that is placed on your computer by a Web page server. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.  Our cookies record your personal preferences that you have submitted to our site at an earlier time.  When you register for any of our services we ask you for your email address, name, phone number.  Each time you sign into www.trendpro.com after registering for a particular service, you will no longer be an anonymous visitor. 

WHY DO WE COLLECT THIS INFORMATION?

We use this information in order to serve the needs of our customers.  We use the information we collect to personalize the advertising and content you see on our pages.  We also use your information to process your requests to improve our customer service, to contact you, to conduct internal investigations, and to supply anonymous statistics for internal and external clients.  One of the primary functions of using cookies is to save you time when visiting our site. For example, if you customize www.trendpro.com pages, or register for any of our services, a cookie enables us to summon up your specific information on subsequent visits.  When you return to our web site, the information you previously submitted can be recalled, so you can more conveniently use the features/services you customized. 

HOW IS YOUR INFORMATION PROTECTED?

We use the latest in encryption technology, including 128 bit SSL encryption to ensure that any sensitive information that is sent by you to us via the Internet is protected from unauthorized interception.  We employ the latest in firewall protection to prevent unauthorized access into our information storage areas.  We maintain a rigorous hiring process to screen out potential employees with criminal backgrounds.  All employees that we do hire have to sign a confidentiality agreement that forbids them from disclosing any information to which the employee has access, to other individuals or entities.  We also have back up servers and power supplies to guard against power outages and other natural occurrences that could pose a threat to the integrity of your personal information.  Passwords are required in order for you to gain access to your account.  When an employee is terminated or is no longer with the company, we change the access codes that the employee used to access any customer accounts.   

WHO HAS ACCESS TO MY INFORMATION?

We do not rent, sell, or share personal information about you with other people or nonaffiliated companies except under the following circumstances:

Employees in our technical department may have access to your information in order to conduct routine checks on the integrity of our system and in order to perform necessary maintenance work.  Customer service representatives may also have access to your information in order to better serve you.   

Furthermore, judicial requests by a duly authorized court will require us to divulge certain information regarding you should that situation arise.  We may also share your information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law.  Finally, should our company ever be bought or sold, your account information would then become the property of the new owner/entity.  

We may share the statistical information we gather from our web site visitors, such as how many unique IP addresses visit our site, with advertising partners or other third parties. 

CAN I OPT OUT OF HAVING CERTAIN INFORMATION COLLECTED?

You have the option of disabling your computer’s ability to accept or transmit cookies.  This will prevent us from gathering certain non-personally identifiable information from you.  You also have the option of removing yourself from any email distribution list that you may have signed up for. 

NOTICE OF CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this privacy policy at any time.  However, if any changes do occur, we will publish the changes to our web site and post a notice on the home page that a new privacy policy has been implemented.  We will also take reasonable steps to contact you personally to let you know of the new changes.  Should the company be bought or sold to someone else, we will take reasonable steps to notify you personally.  You will then be given the option to keep your account open or to terminate. 

Our Privacy Pledge for Clients

The interest of our clients always comes first. As part of our firm's long tradition of trust, the confidentiality of client information has been, and will continue to be, paramount. We maintain high standards to safeguard your personal/financial information at all times, and we will remain vigilant in protecting that information.

Our Privacy Pledge In Action

By offering world­class resources and services to our clients, we are committed to maintaining the privacy and security of our clients' personal information.

All through ARC Systems, Inc. history, building and maintaining our clients trust has been our highest priority. This dedication has allowed us to build long-term relationships with our clients, and to earn an industry-leading reputation for integrity.

A vital component of this trust is making you feel comfortable with how ARC Systems, Inc. collects and uses your personal information.

 
 



Trend Pro. Inc. is a software development company which owns and supports our proprietary technology software.

Stocks, futures, foreign, options, currency trading contains substantial high risk and is not for every investor.  Any investor could potentially lose all or more than the initial investment. Risk capital is money that can be lost without damaging or risking their financial security or lifestyle. Only risk capital should be used for investing and trading. Only those with more then enough risk capital should consider investing and trading. Past performance is not necessarily indicative of future results.  View More Risk Disclosures. 

Neither TradeStation Technologies nor any of its affiliates has reviewed, certified, endorsed, approved, disapproved or recommended, and neither does or will review, certify, endorse, approve, disapprove or recommend, any trading software tool that is designed to be compatible with the TradeStation Open Platform.

 

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